Chat Interface Design for Microloans — Modern UX/UI in Fintech
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Knopka Dengi

Chat Interface for the Microloan Industry

  • Client: Knopka Dengi
  • Type: Design Project
  • Direction: UX/UI Design
  • Term: October 2022
  • Industry: Microloans
01
Task

Create a modern and intuitive chat interface for the microloan industry that ensures simple and clear user interaction with the service, supports automatic text resizing, uses animations for a lively communication experience, and builds trust through transparent and polished visual design.

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02
Solutions

1. Task definition

— Create a chat interface for fast microloan applications.

— Make the process as simple and transparent as possible.

— Ensure a modern and trustworthy visual style.

2. Inspiration and best practices

— Patterns from Dribbble/Behance applied: auto-growing bubbles while typing and flexible layout.

— Color choices: dark/light contrast with soft shades for system blocks.

— Icons and avatars used to clearly distinguish bot and user.

3. UX development

— Implemented infinite scrolling for convenient chat history reading.

— Added clear separation between bot and user messages.

— Date and time displayed under the latest messages.

— Auto-expanding input field and smooth sending states implemented.

— Avatars or initials added for clearer participant distinction.

Chat screen with different messages and buttons

4. Design and visual style

— Color palette: brand red for accents, green CTA buttons, neutral bubble shades.

— Brightness difference between sender and receiver messages kept at 15–20%.

— User and bot messages differ in color and style.

— Rounded corners and neat padding create a modern look.

5. Implementation in Figma

— Auto-layout for dynamic bubble sizes and responsiveness.

— Variants for different message states (sending, error, delivered).

— Smart Animate for smooth transitions and appearance (fade-in + slide-up).

— Timed Reset for automatic message status changes.

6. Portfolio description

— Fast chat with dynamic input, smooth animations, and transparent statuses.

— Auto-layout and Variants ensure flexibility and scalability for any volume of messages.

— Clear color hierarchy and avatars improve readability and trust in the service.

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Technologies
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Result

The chat design project for the microloan service “Knopka Dengi” demonstrates how well-crafted UX/UI can simplify customer interaction with a financial product. The balance of simplicity and functionality is achieved through auto-expanding input fields, smooth animations, and clear message separation. This solution increases user trust, speeds up communication, and makes the service more convenient and modern.

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