VZAPERTI
Modern CRM Panel for Escape Rooms
- Type: Admin Panel
- Direction: CRM Development
- Duration: 8 months
- Industry: Quests
The client, owner of an escape room network, approached us to modernize the admin panel used as a mini-CRM. The old Yii2 system was inconvenient, slow, and lacked a mobile version, preventing managers from efficiently handling bookings outside the office. We migrated the panel to Laravel, redesigned the interface to be mobile-friendly, and added online booking and website page management. As a result, the team’s workflow became simpler and customer service faster.
Technical specification
— Created a detailed mind map of the current admin panel, documenting all existing connections and logic.
— Prepared a full textual description of each section’s functionality and user interaction scenarios.
— Added UX improvement suggestions and ideas for expanding system capabilities.
Design layouts
— Designed updated admin panel layouts in Figma for both desktop and mobile versions.
— Developed a responsive interface, as the mobile version had not existed before.
— Prepared final layouts for implementation.
Backend development
— Implemented functionality for creating and managing escape rooms, including adding locations and editing details.
— Configured a user and role management system.
— Added a calculator for automatic payment tracking.
— Built a booking and cancellation module with order status tracking.
— Developed tools for managing certificates, promotions, schedules, categories, and quest sources.
— Added functionality for website page management and lounge editing.
Testing and deployment
— Conducted comprehensive testing of all modules and user scenarios.
— Deployed and configured the system on hosting, ensuring stability and data security.
The client received an updated admin panel built on Laravel with a modern, mobile-friendly interface. System performance improved, and the sales team’s efficiency increased by 35%, leading to more bookings and overall business growth.
